Supervisor; South Church St

Supervisor (06036) - 1933 South Church St.

Posted 2 days ago. Be among the first 25 applicants.

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs, and crew.

• Plan on-the-job coaching objectives before each store visit using the store planning tool.
• Provide supportive on-the-job coaching of key operations and management skills to GMs, AMs, and crew.
• Provide positive, constructive, and actionable feedback.
• Provide professional development and career track mentoring to GMs and AMs.
• Conduct annual performance appraisals.

Achieve operational excellence in all stores using a structured approach.

• Reinforce execution of key company policies and standards.
• Identify and diagnose the most important ongoing operational gaps in underperforming stores.
• Develop formal action plans to resolve gaps.
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required.

• Review key financial variables as part of store visit pre-planning.
• Analyze and track key financial/operational data to derive meaningful business insights.
• Develop short executive presentations (e.g., MS Excel/PowerPoint) to communicate key trends and results.
• Present financial/operational weekly updates during Market Leader and area GM meetings.
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

• Coordinate with Market Leader and field support to develop market business plans.
• Drive the development and execution of Local Store Marketing.
• Coordinate field support resources (Market Specialists) to execute LSM initiatives.
• Empower GMs to take leadership role in executing LSM (e.g., develop relationships in schools, community, etc.).
• Coordinate with Market Leader to identify and pursue new AWUS growth opportunities.

• Bachelor's degree preferred.
• Minimum 3 years of multi-unit experience in the restaurant/retail industry.
• Experience ensuring operational effectiveness for multi-unit organizations.

Not Applicable

Full-time

General Business

Software Development and IT Services and IT Consulting