Waitstaff LLH

Job Title:

Waitstaff LLH

Company:
Riverside Health

Works under the supervision of the Dining Services Supervisor/Manager, and under the general supervision of the Department Director. Responsibilities include staying knowledgeable with current menus and exceeding service expectations for residents, guests and visitors. Adhering to policies and procedures for RHS and regulatory requirements, complete all duties assigned by supervisors. Maintain a working knowledge of the dietary restrictions and preferences of the clientele we serve.

Show respect to all customers, vendors and coworkers within the facility. Maintain a positive attitude and wear the facility-approved uniform at all times.

• Adhere to proper sanitation of dining and service areas according to procedure and health codes.
• Demonstrate knowledge and communication skills required to interact with sales representatives to coordinate supplies/services necessary for patient care, including interfacing with other departments to ensure proper procurement, follow-up, and delivery of supplies.
• Demonstrate commitment to customer service by empowering the team to reach meal/production accuracy and service excellence.
• Complete daily side‑work duties as assigned.
• Exhibit knowledge of menu details and resident accounting procedures.
• Adhere to proper personal hygiene and uniform standard procedures.
• Adhere to all quality controls pertaining to dining services; follow policies and procedures; exhibit safe food handling practices including glove use, hair restraints, labeling, dating, temperature monitoring and food rotation to eliminate the risk of food‑borne illness.
• Understand and be sensitive to the needs of our senior and other special‑needs populations throughout the campus and community.
• Serve food and beverages in a timely manner and to customer preferences according to standard procedures outlined in the Dining Services Training Manual.
• Utilize time management appropriately to complete assigned duties; be punctual and prepared to work all scheduled shifts.

Education

• High school or equivalent (Preferred)

Experience

• 1‑3 years customer service in a hospitality environment (Preferred)

Licenses and Certifications

• Food Handlers Card (FH) – State Food Safety (Preferred)

To learn more about being a team member with Riverside Health System, visit us at

Smithfield, Virginia – $15.00–$18.00 per hour, Part‑time
Newport News, VA – $15.00–$18.00 per hour, Part‑time
Norfolk, VA – $1,000.00–$1,400.00 per shift, Part‑time

Entry level

Part‑time

Management and Manufacturing

Hospitals and Health Care