Salon Manager and Front desk Lead

Full-Time | $40,000–$45,000 base + monthly bonus (top performers earn $50K+)

Frenchies Smyrna has served guests for 6 years and has a loyal client base, an active membership program, and a great team. We’re looking for a hands‑on manager to grow memberships and improve new and repeat guest retention
, and to coach the team to do the same.

• Management (about 25 hrs): lead and train the team, manage the salon schedule, drive local marketing, and grow memberships and retention.
• Front desk or nail services (about 15 hrs):
  • Not a nail tech? Work the front desk: check guests in and out, sell memberships, and rebook every guest.
  • Licensed nail tech? Spend those hours doing services and earn service pay plus tips on top of your salary, while still covering the front desk when needed.

• Grow memberships and retention: sell memberships, turn first‑time guests into regulars, keep repeat guests and members coming back, and follow up with guests who haven’t returned.
• Lead and train the team: run daily huddles, train on Frenchies service protocols and membership sales, and motivate everyone to offer memberships and rebooking.
• Manage the schedule: build Nail Specialist and Studio Concierge schedules, cover every shift, handle time‑off requests, and keep the book full.
• Lead local marketing: social media, community outreach, local partnerships, and promotional events that bring in new guests.
• Run daily operations: keep inventory, cleanliness, and sterilization to Frenchies standards.

• Are comfortable selling and can teach others to sell
• Have strong customer service skills
• Can motivate, coach, and hold a team accountable to goals
• Are organized and comfortable with scheduling software, POS, and reports
• Bring a positive attitude and a professional presence

Preferred: 1+ years leading a team in a salon, spa, gym, or other membership‑based business. Licensed nail technicians are encouraged to apply.

• 401(k) with company match up to 4%
• Monthly bonus tied to memberships, new and repeat guest retention, and rebooking
• Paid training through the Frenchies system (leadership, front desk, and sales)
• Paid time off
• Deep discounts on services and products
• 24/7 telehealth for you and your family (Direct2
  
  Care)
• Optional Aflac supplemental, dental, and vision
• Clean, fume‑free salon (no acrylics)