Front Desk Medical Receptionist

Job Description: Overview

Confluent Health System Solutions, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!

• Smyrna, Georgia 30080

• ~$17/hr

• M/W – 8:00 – 5:00 pm
• T/TH – 7:00 – 4:00 pm
• F – 7:00 – 3:00 pm

• Competitive salary Employee‑centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!
• And more!

• Managing front desk operations, including patient check‑in/check‑out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required

Confluent Health