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Senior IT Service Desk Analyst — Lead

Job in Smyrna, Cobb County, Georgia, 30081, USA
Listing for: DPR Construction
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, IT Business Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Service Desk Analyst — Lead & Improve

DPR Construction in Smyrna, GA is seeking a seasoned IT service desk professional to lead the resolution of complex end-user issues and drive operational excellence. You will conduct root cause analysis, mentor analysts, and champion continual improvements to strengthen service reliability and the end-user experience.

The role requires a Bachelor’s degree in computer science or a related field (or equivalent experience) and 4–6 years of IT service desk, end-user support, or technical operations

The Senior IT Service Desk Analyst — Lead & Improve position in the IT & Technology field is open for applications.

This opening is for the Senior IT Service Desk Analyst — Lead & Improve role at DPR Construction.

We are seeking a motivated Senior IT Service Desk Analyst — Lead & Improve to join DPR Construction in Smyrna, GA, United States.

Position Requirements
10+ Years work experience
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