Accounting Manager

We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential.

• Be part of the fastest growing company driving the societal explosion of images and video.
• Collaborate with visionaries and work alongside a team of passionate, dedicated individuals.
• Make a real impact on a rapidly growing company and shape the future of the photo and video gear marketplace.
• Enjoy a culture of creativity and learning with continuous growth opportunities.

The Accounting Manager is responsible for managing and growing relationships with key customer accounts while ensuring exceptional service across all sales channels.

• Serve as the main point of contact for accounts, ensuring clients receive timely, accurate, and professional support.
• Build and maintain strong, long‑term relationships with customers through proactive communication and follow‑up.
• Understand each account’s needs, goals and challenges and provide tailored solutions.
• Conduct regular business reviews with clients to identify risks, opportunities and areas for increased engagement.
• Partner with internal departments to resolve customer issues or escalations efficiently and effectively.
• Support promotional activities, product launches or service changes as needed for assigned accounts.

• Collaborate with operations to maintain accurate product availability and communicate changes to customers as needed.
• Provide reporting and insights to leadership related to account activity, revenue trends and customer engagement.

• Directly oversee 2 associates, ensuring workloads are distributed effectively and customer service standards are upheld.
• Provide training, coaching, and performance feedback to support team development.
• Promote a positive, high‑performance culture with a strong focus on customer satisfaction.

• Partner with sales, operations, marketing and customer service teams to support omni‑channel initiatives and improve the overall customer experience.
• Coordinate with inventory and operations teams on product availability, delivery timelines and service commitments.
• Work with finance or operations teams to support accurate customer billing, returns and payment reconciliation when applicable.

• Provide recurring and ad‑hoc reporting on account performance, customer trends and engagement metrics.
• Identify process improvements and work with leadership to enhance account management workflows and customer experience.

• Strong relationship‑building skills with the ability to gain trust through consistent and reliable service.
• Excellent written and verbal communication abilities; comfortable communicating with both internal teams and external customers.
• High attention to detail, strong organizational skills and ability to manage multiple priorities in a fast‑paced environment.
• Proven ability to work independently while collaborating effectively across departments.
• Experience leading or supervising a team (plus).
• Proficient in Microsoft Office Suite.
• Experience with Net Suite, CRM systems or inventory management tools is not required but a strong plus.
• Highly motivated and committed to supporting the growth and success of the company.

• Seniority level:
  Mid‑senior level
• Employment type:
  
  Full‑time
• Job function:
  Accounting / Auditing and Finance
• Industry: Retail

• On‑site, Smyrna, GA

Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. While performing these duties, the employee is frequently required to talk or hear. Occasionally, the employee may need to stand, walk, twist, bend, sit, use hands, handle, or feel objects, tools, or controls, and reach with hands and arms. The ability to lift 40 lbs. may be necessary, including overhead lifting.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The typical noise level is moderate.

• Comprehensive medical, dental, and vision plans
• Health…