Senior Manager, Global Procurement - Apple Products

Job Description:

Senior Manager, Procurement Operations – Apple Products (Mobile Devices)
HRIS

Title:

Senior Manager Department: 2025 – Handset Procurement Business Unit: SCM

Reports To:

Director, Global Supplier Mgmt.

Location:

Smyrna, TNClassification:
Exempt Position Summary The Senior Manager, Procurement Operations – Apple Products will be accountable for leading sourcing strategy, procurement execution, and end-to-end supply optimization across the Apple device portfolio, including iPhone, Apple Watch, and iPad.

This role is responsible for delivering measurable sourcing savings while ensuring product availability through a diversified supply network that includes carriers, carrier auction platforms, OEM/direct channels, third-party suppliers, wholesalers, and other alternative sourcing channels.

A key responsibility of this position is improving end-to-end supply visibility and evolving procurement operations from reactive escalation management toward a proactive, exception-based operating model. The Senior Manager will leverage analytics, automation, supplier performance data, and cross-functional partnerships to identify supply risks earlier, improve sourcing decisions, and reduce product delays.

The role will also strengthen vendor accountability through structured, data-driven governance while reducing financial friction associated with invoicing, credits, reconciliation, and supplier performance.

Success requires close partnership across SCM, Finance, Product, Operations, Compliance, Technology, and Client teams, as well as strong relationships with external suppliers and sourcing partners.

This position requires the ability to manage complex procurement and supply chain processes, influence cross-functional stakeholders, and proactively intervene to ensure financial, operational, and client objectives are achieved. Domestic and international travel may be required.

Duties & Responsibilities Develop and execute sourcing strategies across the Apple product portfolio, including iPhone, Apple Watch, and iPad, to achieve targeted sourcing savings and product availability objectives.

Manage and optimize a diversified sourcing strategy across carriers, carrier auction platforms, OEM/direct channels, third-party suppliers, wholesalers, and alternative sourcing channels.

Identify opportunities to improve product acquisition economics while balancing cost, quality, availability, lead time, risk, and client requirements.

Improve end-to-end supply visibility from sourcing commitment and purchase through product receipt and availability within the supply chain.

Develop processes, reporting, and operating mechanisms to proactively identify delayed or at-risk product and drive corrective actions before supply commitments are impacted.

Lead the transition from reactive procurement escalation toward exception-based management, establishing thresholds, alerts, ownership, and escalation paths for material supply exceptions.

Develop and maintain supplier scorecards and performance reporting to strengthen vendor accountability through measurable, data-driven governance.

Lead structured Quarterly Business Reviews (QBRs) and other recurring supplier performance meetings focused on sourcing performance, supply reliability, financial performance, compliance, and continuous improvement.

Establish corrective action and improvement plans for suppliers failing to meet agreed performance expectations, SLAs, or contractual requirements.

Partner with Finance and suppliers to reduce financial friction associated with invoice discrepancies, outstanding credits, pricing variances, reconciliation issues, and other procurement-related financial risks.

Improve procurement controls and processes to reduce aged financial items and…