Server, Catering

Job Summary

Catering personnel assist in the preparation, tear down, and clean up of all food and service items needed for deliveries and catered events in a timely fashion. Coordinates set‑ups and deliveries. Confirms order details and timing. Serves and suggestively sells drinks, appetizers, entrees, and desserts in an outgoing, friendly, and timely manner to “WOW” our guests. Ensures catering and delivery orders are accurate.

Positively represents the Famous Dave’s brand. Performs side duties including answering the phone, bussing tables, washing dishes, cleaning work stations, rolling silverware, expediting orders or running food. Maintains regular and consistent attendance and punctuality.

• Interact verbally with guests creating a friendly and upbeat atmosphere.
• Greets guests and explains signature items, touring guests through the menu using concise and articulate language.
• Listen and respond to guest questions.
• Suggestively sell signature items and catering menus.
• Present guest check and accept a form of payment. Make correct change and/or complete the proper charge card procedure in a timely manner.
• Practice teamwork by assisting other servers by running food, greeting other tables, pre‑bussing, refilling beverages, and providing assistance to other tables and team members when necessary.
• Accurately use the P.O.S. to clock‑in/out, process orders and complete end of shift procedures.
• Ensure orders are packed accurately and review orders with guest.
• Set up and tear down the site for all Famous Dave’s service related items (tables, chairs, tongs, grill, sanitation buckets, cooking utensils, etc.).
• Prepare catering vehicle with all needed food and service items for catering event.
• At times may drive catering vehicle to catering event.

• Education: High School graduate or equivalent (preferred).
• Experience: Previous server or restaurant experience (preferred).
• Skills/Competencies/
  
  Certifications:
  
  
  • Reading, writing, basic math and superior communication skills required.
  • Understanding of federal, state, and local liquor laws.
  • English language and professional communications skills are required.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self‑motivated, and organized.
  • Commitment to quality service, and food and beverage knowledge.
  • Handles multiple priorities; work under stress and exercise good judgment.
  • Valid driver's license (preferred).