Guest Service Representative

Overview

Nothing Bundt Cakes Smyrna is currently hiring part-time Guest Service Representatives to gear up for our holiday season! We're looking for smiling, friendly and super positive employees to bring joy to guests with cake! This is considered a seasonal position.

• Perfect hours for a balanced work schedule; closed on major holidays!
• Employee Discounts on Bundt Cake and Retail
• Casual Uniform
• Fun and joyful environment

Part-time GSRs will be scheduled 5-15 hours per week Monday-Sunday. Must have the flexibility to work two or more morning and evening shifts. Shifts times may vary, but typically are 8:30am - 2pm or 2pm - 7:30pm. Friday through Sunday and holiday availability are required.

Bakery hours are Monday-Saturday 9am - 7pm, Sunday: 11am-4pm

• Servant’s Heart
  • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
  • Keeps the good of the team or guest ahead of personal interests or gain.
  • Displays humility and empathy in interactions with others.
• Spirit of a Champion
  • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
  • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
  • Operates with a strong sense of urgency and adheres to NbC brand standards.
• Genuine Connections
  • Projects warmth, enthusiasm, and optimism that attracts others.
  • Builds positive, productive relationships with all team members.
  • Listens actively and communicates openly, clearly and respectfully.

• Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
• Enjoys interacting with diverse people and excels at providing a superior guest experience.
• Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
• Is diligent, organized and self-motivated.
• Has the ability to understand and carry out oral and written instructions and request clarification when needed.
• Is comfortable with new technology and has the ability to operate a point-of-sale system.
• Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
• Has the capacity to stand for extended periods of time and work in a fast-paced environment.

• Applicants must be 16 years of age or older.
• While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.