Golf Shop Attendant; part-time

HIRING PAY IS $17.44/hr for a Golf Shop Attendant (PT).

In addition to the base pay, this part-time position is eligible for an annual performance bonus as well as a longevity bonus.

Assists the Assistant Golf Professionals and Pro Shop Manager in ensuring the smooth operation of the Smyrna Golf Shop while providing exceptional customer service, and managing merchandise sales. Reports to Golf Shop Manager.

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job. Other duties may be required and assigned.

• Welcomes and Greets customers in a friendly and professional manner and conducts behavior at all times in a professional manner to reflect positively on customer’s perception of town facility.
• Serves customers to ensure satisfaction. Assists customers with their purchases by locating specific golf related merchandise, answers inquiries, provides recommendations and information on price, use, and availability.
• Rings up sales on cash register. Receives money, issues change and receipt, and bags merchandise. Counts cash register money and balances with receipts on a scheduled basis.
• Follows cash procedures, and performs other established accounting procedures relative to day-to-day operations.
• Arranges and straightens merchandise displays in an attractive manner. Features current, popular or other saleable items. Tags sale merchandise.
• Takes inventory of stocked items and records results. Notifies Assistant Golf Professional of inventory shortages.
• Maintains cleanliness and orderliness of golf shop, restrooms, clubhouse areas, displays, shelves, fixtures and work areas. Sweeps and mops floors, dusts furniture, empties wastebasket, etc.
• Handles service requests by customers including riding cart, pull cart, and golf club rentals; tee time reservations, handicaps, golf club repair requests, general information requests, special event inquiries, etc.
• Promote the teamwork environment. Assists coworkers when necessary.
• Maintains knowledge of golf products and industry trends to provide informed recommendations to customers as well as the principles and practices related to the game of Golf.
• Provides coverage in absence of other personnel.
• Any other duties as assigned by Supervisor.

• Minimum of 18 years of age.
• High School diploma or GED

Data Utilization: Requires the ability to calculate data. May also require ability to perform subsequent actions in relation to computational procedures. Requires knowledge of principles and practice relating to customer service and golf equipment, clothing, and other products and to the game of golf.

Human Interaction: Excellent interpersonal skills required. Must be able to conduct oneself with professionalism and tact in interacting with patrons, as well as other Town employees. Must be able to develop and maintain positive/effective working relations with associates, customers, and general public.

Equipment, Machinery, Tools, and Material Utilization: Operates computer, printer, various office machines (phone, calculator, copier, etc.), point of sale computer, inventory program, handicap program, cash register, golf equipment, golf cart, and alarm system.

Verbal Aptitude: Ability to express ideas and information clearly, concisely, and effectively both orally and in writing.

Mathematical Aptitude: Must have basic mathematical aptitude. Required abilities may include adding, subtracting, multiplying, and dividing in all units of measure, and percent, the…