Manager of System Operations Control

Job Details Job Location:
Contour Aviation Headquarters - Smyrna, TN Position Type:
Full Time Education Level:
High School Salary Range:
Undisclosed Travel Percentage:
Negligible Job Shift:
Any Job Category:
Transportation Description

Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything we do and every decision we make. Constant throughout all of our business lines is a commitment to integrity and safety.

Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish ambitious goals.

Compensation & Benefits

• Competitive salary

• Health, Vision, and Dental Coverage – Effective the first day of the month following your hire date. Additional voluntary benefits include short-term/long-term disability and life insurance policies.

401(k) Savings Plan

• Eligibility begins the first day of the month following your hire date.

• The Company offers a matching contribution up to 6% of your eligible compensation.

• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

• Accrual of up to 56 hours of paid sick leave per year.

• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

• Eligible to receive vacation hours on January 1st following your hire date.

Non-Revenue/Space Available (NRSA) Travel Privileges

• Available after completing six (6) active months of service.

Leaves of Absence

• Eligible for various types of leave, including:

  • Medical Leave

  • Non-Medical Family Care Leave

  • Maternity and Paternity Leave

  • Personal Leave

• Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at .

Join Our Growing Team

Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The Manager of System Operations Controlhas oversight and authority over all aspects of operational control, crew scheduling, and compliance.

• Exercise authority for initiation, preflight planning, delay, and cancellation of every flight

• Oversee crew member scheduling, assignments, rest requirements, and other assignments such as training and maintenance

• Maintain sufficient staffing of SOC personnel to ensure safe, compliant, and efficient operations

• Ensure completeness and accuracy of flight coordinators’ training and qualification records

• Conduct performance reviews for flight coordinators

• Schedule flight coordinators to ensure continuous coverage by personnel with operational control authority

• Maintain current System Operations Control reference materials

• Oversee the crew planning process, including daily scheduling of flight crews and coordinators

• Coordinate flight crew travel, ground transportation, and hotel accommodations

• Ensure crew member compliance with federal rest, duty, and flight time limitations, including 14 CFR 135.263, 135.267, and 135.267(c)

• Designate the pilot-in-command (PIC) and second-in-command (SIC) for each flight

• Ensure each flight is crewed with at least the required minimum crew members

• Perform flight locating procedures in accordance with Company policy

• Serve as point of contact for accounting communications

• Administer SOC personnel…