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Office Manager

Job in Snellville, Gwinnett County, Georgia, 30278, USA
Listing for: Floor Coverings International, Ltd.
Full Time position
Listed on 2025-12-24
Job specializations:
  • Business
    Business Administration, Business Management
  • Management
    Business Administration, Business Management
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
Location and Details

Location:

3205 Industrial Way SW, Ste. 400, Snellville, GA 30039

Employment Type:

Full-Time with paid Holidays and PTO
Salary Range: $45,000–$55,000 + Bonus Opportunities

Join Our Team as an Office Manager at Floor Coverings International!

At Floor Coverings International, we’re more than just a flooring company—we’re the #1 mobile flooring company in North America with nearly 300 locations across the U.S. and Canada. Our innovative shop‑at‑home model has transformed the industry, bringing top‑quality flooring directly to customers’ doors. With over 350,000 satisfied customers and an impressive 4.7‑star rating, we take pride in delivering an exceptional experience.

Now, we’re looking for a dedicated and detail‑oriented Office Manager to help drive the success of our local franchise! In this role, you’ll be the heart of our operations, ensuring everything runs smoothly—from scheduling and marketing to financial management and customer relations.

Why You’ll Love This Role
  • Full‑time position (40 hours per week)
  • Bonus opportunities for outstanding performance
  • Company convention trips (based on owner and local structure goals)
  • Cell phone allowance to support business‑related use
  • Paid vacation and holidays
  • 401K with matching after 90 days
What You’ll Do Marketing & Customer Relations
  • Be the friendly face and voice of our company—build strong relationships with customers and ensure they have a seamless experience.
  • Efficiently schedule appointments for our Design Associates.
  • Follow up on open proposals and inquiries to drive customer engagement.
  • Assist in planning and executing local marketing initiatives to grow the business.
  • Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
Financials & Administration
  • Maintain accurate financial records and partner with bookkeeper to keep Quick Books updated daily (experience preferred, but training provided!).
  • Generate job costing reports within 24 hours of completed installations.
  • Track and manage business‑related expenses to ensure financial efficiency.
Team & Office Organization
  • Keep the office organized, welcoming, and running smoothly.
  • Manage team calendars for DA appointments and all marketing and Owner activities.
  • Collaborate with the Owner weekly to review recent sales, manage customer expectations, and align with Production Manager on project status.
  • Update Sales Force daily with job progress and schedules (training provided!).
  • Partner with Owner to monitor and create accountability for all team rhythms.
  • Own and execute supporting operational and administrative functions that allow the Owner to prioritize business development and revenue growth.
Growth & Development
  • Attend weekly strategy meetings with the Owner.
  • Work toward weekly and monthly business goals.
  • Be open to learning and development opportunities to grow in your role.
  • Make decisions and take action aligned with our core values and mission.
Who We’re Looking For
  • Strong communicator – especially over the phone!
  • Organized & detail-oriented – you thrive on keeping things running smoothly.
  • Multi‑tasking pro – balancing different priorities is your strength.
  • Bookkeeping experience is a plus (but we’ll train the right person!).
  • Self‑motivated – you can work independently and take initiative.

Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.

Meet Garner

Garner is one of the newest owners of the local Floor Coverings International® territory, and she is excited to build upon an already growing business. With more than 30 years of experience in corporate America, Garner brings a well‑rounded background that spans recruiting, human resources, change management, and communications.

Known for her ability to “start from scratch” and her trademark “get it fixed” mentality, Garner thrives in environments where she can build, improve, and lead with purpose. She is energized by problem‑solving and is passionate about bringing structure, clarity, and momentum to her new business. She looks…

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