Customer Journey Training & Process Improvement Specialist
Job in
Snodland, Kent County, ME6, England, UK
Listed on 2026-06-06
Listing for:
South East Water
Apprenticeship/Internship
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
South East Water is seeking a Customer Journey Support Specialist in Snodland. This role is vital in enhancing customer experiences during Smart Meter installations by developing training programs and mapping customer journeys.
The ideal candidate will be a natural communicator with experience in training customer-facing teams and a passion for problem-solving. Offering a salary up to £37,000 p.a., this role involves extensive interaction with stakeholders to improve operations and customer satisfaction.
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