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Planner, Retail, Office Administrator​/ Coordinator

Job in Snodland, Kent County, ME6, England, UK
Listing for: Snowfox Group
Full Time position
Listed on 2026-10-19
Job specializations:
  • Retail
    Office Administrator/ Coordinator, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 45000 GBP Yearly GBP 35000.00 45000.00 YEAR
Job Description & How to Apply Below
We Care

That's why we need people like you. People who appreciate their role in helping others to be successful.

Work orders don't plan themselves - and that's where you come in.

As a Planner, you'll be right at the start of the process, turning work requests into clear, achievable plans that set our operational teams up for success. You'll be a key link between customers, operational colleagues and systems, making sure everyone knows what needs to happen, when, and how.

This is a fast-paced role, ideal for someone who enjoys organisation, problem-solving and being the go-to person when things need sorting.

Here are some of the activities you will be involved in...
  • Planning and scheduling work for operational teams using a range of systems
  • Translating requirements into clear, accurate work instructions
  • Monitoring jobs from start to finish, tracking progress and updating systems
  • Acting as a first point of contact for operational teams, helping to resolve issues quickly
  • Liaising with colleagues and customers to manage expectations and priorities
  • Raising, processing and closing traffic management, footway and road closure notices and permits
  • Making sure all planning and permit activity is completed accurately and on time
We'd love to hear from you if...

You have experience working in a busy, fast-moving environment where priorities change and decisions need to be made quickly.

You'll be highly organised, confident communicating with a wide range of people and comfortable using IT systems to manage work and data. A customer-focused mindset is essential, along with the ability to stay calm, focused and proactive when juggling multiple tasks.

If you like structure, problem-solving and being at the centre of operations, this is a great opportunity to build a career within utilities.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

Benefits

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

  • a competitive salary
  • pension
  • healthcare and holiday allowance starting at 24-26 days per annum
  • Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas
  • cycle to work scheme as well as an Employee Assistance Programme

Clancy is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all our employees.

If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.

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