Mortgage Loan Partner

Are you looking to work alongside leaders in the mortgage industry who will help you grow your career? We’re looking for a full-time loan partner that will help our applicants get mortgage-ready and support them throughout the loan process. Job seekers should be organized, detail-oriented professionals driven to succeed in their role. If you’re interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!

• Contact all newly received applications within 24 hours of assignment by the LO
• Thoroughly review 1003 with the borrower(s) and request the necessary documents
• Explore all options before turning down a pre-approval request
• Keep Realtor partners updated on the progress
• Stay up to date on investor guidelines program changes

• Communicate pre-approval parameters to borrowers
• Notify the referring Realtor immediately after issuing pre-approval
• Expedite rush pre-approval requests
• Flag any red flags or potential issues to the LO or Team Captain (if applicable)
• Dedicate one hour weekly to pre-approval outreach power hour
• Expedite onboarding for newly received contracts
• Perform a daily “gauge check” to identify “hot loans.”
• Attend weekly branch pipeline meetings to track loan milestones
• Deliver Tuesday borrower update calls (and Realtors, when needed)
• Coordinate closely with loan processing teams
• Contact borrowers, attorneys, and realtors 24 hours before contingencies expire
• Review Closing Disclosures for accuracy against the Loan Estimates
• Conduct pre-closing phone calls (48 hours before closing)
• Make congratulatory funding calls to borrowers, Realtors
• Provide post-closing/funding support
• Be available after hours for urgent questions (via mobile email)
• Consistently exceed borrower and referral partner expectations
• Provide administrative support such as screening and making calls, booking appointments, etc.
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items

• Have an NMLS License
• College degree in finance or banking preferred. High school diploma or equivalent required
• Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
• 5+ years of professional office environment experience as a loan officer assistant or mortgage assistant preferred
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
• Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.

$70,000 per year

Loan Depot is a national company, but at our branch in Snohomish, we’re proud to be one of the top 10 mortgage teams in the nation! We are a small group of dedicated professionals who take our work seriously but know how to have fun along the way.

We believe in balance: delivering exceptional results for clients while building a team culture that thrives outside the office. Whether we’re skydiving, paddle boarding, biking, or just sharing a few laughs, we bring the same energy and commitment to everything we do.

If you’re looking to join a team that works hard, celebrates success, and makes every day an adventure, you’ll fit right in here.