WA - General Manager
Listed on 2025-12-08
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Management
Operations Manager
Overview
The General Manager holds full profit and loss responsibility for a manufacturing and installation business unit of approximately 100 employees located in Snohomish, WA. This role is accountable for setting the strategic direction of the business, supporting the commercial organization, managing capital planning, driving growth initiatives, and overseeing cash management.
The GM will lead manufacturing operations through a team of functional managers and front-line supervisors, ensuring continuous improvement in productivity, quality, and both customer and employee satisfaction. This position includes direct and indirect leadership responsibilities across the facility.
The General Manager provides oversight for all core business functions, including finance, marketing, sales, manufacturing, engineering, materials management, quality assurance/control, human resources, and information systems. Acting as the facility’s ambassador, the GM represents the company to customers and the local community, demonstrating best-in-class manufacturing processes and quality standards. Additionally, the GM will oversee all aspects of manufacturing operations and support dealer-direct sales to drive sustainable growth in revenue and profitability.
Duties/Responsibilities- Lead and develop a positive business environment centered around the customer
- Build, develop and maintain a strong leadership team
- Lead the manufacturing fulfillment (manufacturing, up-fitting, customer service, quality)
- Report financial results and lead business process improvements
- Manage policy deployment in Lean manufacturing techniques, quality, cost reduction, on-time delivery, safety, customer satisfaction, employee relations, visual controls and plant performance measures
- Provide leadership for employee relations through effective communications, coaching, training and development
- Manage material requirements to increase inventory turns and reduce levels on hand
- Ensure compliance with company standards for cost control, waste reduction, quality, safety and on-time delivery
- Ensure compliance with company needs for capital investments and improvement projects
- Work with inter- and intra-plant teams to drive operational excellence and process optimization ideas through KPIs and improvements with new KPIs
- Measure the performance of company goals and standards and establish targets for improvements in safety, quality, cost, delivery and employee relations
- Proven ability to translate best practices into actionable results
- Thrives in a fast-paced, lean, cross-functional manufacturing environment
- Strong computer proficiency (Word, Excel, PowerPoint, Outlook)
- Results-oriented, high-energy leader with integrity, confidence, and innovation
- Bachelor’s degree in business, engineering, or related field preferred
- 5+ years of experience in truck equipment manufacturing or an adjacent industry
- Demonstrated success managing full P&L and leading operations
- Commercial experience developing and supporting a dealer network
- Strong relationship-building skills with employees and customers
- Experienced in financial and operational analysis
- Team-oriented leader with high integrity and strong problem-solving skills
- Must be able to move throughout the manufacturing facility, including walking, standing, and climbing stairs
- Ability to occasionally lift up to 25 pounds
- Must be able to work in both office and production environments, which may include exposure to noise, dust, and varying temperatures
- Requires sufficient visual acuity and manual dexterity to operate a computer, review documents, and inspect production areas
- Must be able to wear appropriate personal protective equipment (PPE) as required by safety policies
- Occasional travel may be required to other company sites, customer locations, or industry events
- Wage Expectations: $ – $ per year, plus bonus opportunity
- Pay:
This is an exempt salaried position, and employees are paid on a bi-weekly basis - Typical Schedule:
Five (5) Eight (8) hour days M-F - Location:
On Site – 20812 Broadway Ave;
Snohomish, WA 98296 - Travel:
Up to 5-10%
- Employees are eligible on…
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