AI Interaction Designer | Snowflake

We are looking for a skilled and creative AI Interaction Designer to craft meaningful, intuitive, and ethical user experiences for AI-driven interfaces — including chatbots, voice assistants, and predictive systems. You’ll work closely with product managers, data scientists, UX researchers, and engineers to build smart systems that understand and adapt to user needs. This role requires a deep understanding of human-computer interaction (HCI),
natural language design
, and the unique challenges of designing with AI.

• Design conversational flows, voice interfaces, and multimodal interactions for AI-powered products.
• Translate machine learning capabilities into usable and empathetic design experiences.
• Create wireframes, user flows, and high-fidelity prototypes that bring AI interactions to life.
• Conduct usability testing focused on AI-driven experiences, iterating based on feedback and data.
• Work with NLP engineers to align on intent design, language models, and fallback strategies.
• Define persona, tone, and conversation strategy for voice/chat interfaces.
• Develop interaction patterns that enhance user trust, clarity, and transparency in AI systems.
• Address ethical challenges in AI, including fairness, bias mitigation, and explainability.
• Collaborate in agile, cross-functional teams to rapidly develop and ship user-first AI experiences.

• 3–6 years of experience in UX/UI design, with at least 1–2 years focused on AI or conversational interfaces.
• Strong portfolio showcasing chatbot, voice, or AI-based interaction design work.
• Proficiency in design tools like Figma, Adobe XD, and prototyping tools (e.g., Proto Pie, Principle).
• Hands‑on experience with conversational design platforms such as Dialogflow, Rasa, Voiceflow, or Amazon Lex.
• Familiarity with natural language processing (NLP), machine learning concepts, and AI ethics.
• Excellent communication and storytelling skills to advocate for user needs in AI-driven design.
• Background in psychology, HCI, linguistics, or computer science is a plus.

• Experience with LLM-based interactions (e.g., GPT-based assistants).
• Knowledge of accessibility and inclusive design in conversational interfaces.

• Help shape the future of how humans interact with intelligent systems.
• Work in a fast-paced, innovation-driven environment.
• Collaborate with a passionate, multidisciplinary team building next-gen AI products.
• Access to mentorship, learning budgets, and growth opportunities in AI and design.