School Liaison

Description:

Now Recruiting:

School Liaison and Site Administrator Trainer(may start at part-time, with potential for full-time in the next 12 months)
Mastery Portfolio (MP) is an educational technology and consulting company founded by teachers anddevoted to catalyzing the revolution from traditional grading and assessment to a more innovative and feedback-driven, mastery-based system. MP walks hand-in-hand with schools, using techniques and resources supported by research and aligned with current best practices in teaching and school leadership. The company's mission is to provide schools with beautiful solutions that motivate, calm, and empower students and teachers alike on their path to proficiency and mastery.

Mastery Portfolio provide steam-based professional development experiences to help schools along the path of innovation and implementation.

Mastery Portfolio seeks a mission-driven, dynamic, passionate, and empathetic School Liaison and Site Administrator Trainer to be the technical support for a cadre of schools using the tools of Mastery Portfolio to full implementation. Competitive candidates will demonstrate their ability to quickly learn and implement effective language that tells the story of the mastery classroom, as well as listen deeply to theneeds of individual schools and design messaging that is responsive to those needs.

Mastery Portfolio isa fully remote company, and therefore we do most if not all of our professional learning online with schools. The candidate must have access to reliable internet.

School Liaison Responsibilities
● Being the first line of communication with up to 28 schools (full time) or 14 schools (part time),getting to know the site administrator and understand their technology needs around using theMastery

Book as well as their comfort with technology in general.
● Collaborating with Mastery Coaches, Software Developers and Mastery Portfolio management,sharing feedback heard in the field in order to drive the design and implementation of new features and/or practices to move our products and education forward.
● Utilize  to create and customize school accounts as part of the onboarding process for new clients, as well as to report bugs or technical issues.
● Triage issues as they come into the Mastery Book.
● Be an expert in using the Mastery Book, so you can support schools using the Mastery Book,particularly the technical functions.
● Track usage of the Mastery Book for associated schools.
● Train the site administrator to triage common issues that come up with the software and teachthem to use the Service Desk in the app to track issues they can't resolve themselves.

Work Hours and Benefits
● High level of flexibility due to our status as a remote company with members spanning 13 timezones.
● School Liaisons make every effort to accommodate school's requested meeting and professional development dates and times, as the academic calendar our schools operate under is not more rigid than our company's schedules.
● School Liaisons are expected to put schools' needs first, and reschedule internal meetings or deadlines accordingly, appropriately, and with sufficient communication.
● We believe employee autonomy motivates individuals to achieve challenging and ambitiousgoals, so candidates who don't thrive in roles where they structure their own hours and deadlines will not be a good fit.
● We strive to establish effective lines of communication among our teammates to ensure everyone can benefit from a healthy work-life balance by choosing their own hours and schedule.
● Base salary, commission, and benefits, including equity-based compensation, are negotiable and commensurate with demonstrated effectively in the role.
● Performance-based raises are available pending…