Assistant Director

Position Summary:

Under the direction of the Human Resources Director, the Assistant Human Resources Director supports the delivery of effective, compliant, and employee-focused HR services in a unionized healthcare environment. This hands‑on, operational role provides leadership to HR staff and works in close partnership with the Benefits & Leave Manager to ensure consistent, strategic, and employee‑centered administration of benefits and leave programs. The role partners with managers and employees across the organization to apply HR programs and processes in alignment with organizational policies, labor agreements, and regulatory requirements.

The primary objective is to deliver a person‑centered approach that exceeds customer expectations across all HR functions.

In partnership with the HR leadership team, the Assistant HR Director ensures legal and regulatory compliance, promotes exceptional employee experiences, and works closely with leadership to align HR initiatives with organizational goals. The role serves as a key resource for managers and employees, providing guidance and fostering a positive, inclusive workplace culture.

• Oversee day-to-day HR operations and ensure compliance with policies, labor agreements, and regulatory requirements.
• Support managers and employees with employee relations, conflict resolution, and performance management.
• Provide oversight of recruitment and onboarding processes, ensuring a smooth and compliant experience.
• Partner with the Benefits & Leave Manager to administer benefits and leave programs consistently.
• Lead HR staff, provide coaching, support training and competency assessments, and monitor quality of work.
• Evaluate and improve HR processes to enhance service delivery and employee experience.

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field;
  Master’s preferred.
• 6 years of experience in a unionized or highly regulated environment, with responsibility for employee relations, compliance, or workforce management.
• 3 years of leadership experience with strong leadership, coaching, and conflict resolution skills.
• HR related certification required within one year of employment. (PHR, SHRM-CP)
• Knowledge of employment laws, HR best practices, and collective bargaining agreements.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive issues.
• Ability to prioritize in a fast‑paced healthcare environment.
• Proficiency in HRIS systems and Microsoft Office applications.