Corporate Receptionist

JLL empowers you to shape a brighter way
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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Based: Solihull B37
Hours: 40 hours per week Monday to Friday

Front of house is open 07:00am until 17:00pm. This person will cover three different shifts 07:00-15:30 08:00-16:30 08:30-17:00

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Role Purpose

A highly self-motivated and passionate team player with a great attention to detail.

The key focus for this role will be to create a single and visual point of contact forclientvisitorsandemployeesand to act as the primary interface between the internal operations ofstakeholdersand our client Rolls-Royce viding services to the highest possible standards as well as representingtheclientand JLLvalues in appearance presentation and manners.

You will take ownership andmanagethefront of house experience; help orient and settle new and visiting staffandsupport the facilities management team in providing a great workplace experience and provide the necessary support for business related events and community-based initiatives.

In this role you will bring your people focused skills including strong stakeholder management and relationship building continuous engagement and communications as well as your ability to proactively support the needs of our staff clients and business ability to proactively resolve queries and issues will be the cornerstone to your success in this role.

Key Responsibilities

Visitor and Contractor Management:

• Maintain a professional reception service to all guests and colleagues on site greeting in a professional friendly and courteous manor at all times
• Issue and manage security passes (printing activating cancelling)
• Manage sign in/out procedures and record all visitors onto site using SINE.
• Communicate visitor arrivals to relevant personnel promptly
• Advise visitors of fire alarm tests and muster points
• Manage forgotten passes for employees.
• Maintain stock levels pass holders/cards and lanyards

Reception and Switchboard:

• Maintain an organised welcoming and tidy Reception area
• Answer screen and transfer calls for Solihull
• Manage the reception and meeting rooms inboxes
• Opening up Front of house and closing

Meeting Room Management:

• Process room bookings
• Manage the meeting room diary arranging all requirements beforehand
• Set up meeting rooms with hospitality equipment
• Set up and clear down meeting rooms including arranging furniture to suit meeting requirements
• Liaise with JLL Cleaning team regarding meeting room cleaning requirements
• Ensure all meeting spaces are set to a defined standard
• Laise with Site services with meeting room layout requests and resets.

General Administration:

• Manage site stationery supplies
• Make taxi bookings by phone
• Control of C-Cure
• Adding areas of the building to s
• Creating s
• Manage hire car collection/drop off
• Raise work requests through the system for maintenance and cleaning
• Carry out administration tasks to support the business
• Distributing paper and stationary to each area in the building.
• Printing WI-FI codes and distributing them out.

Facilities Support:

• To report any faults or health and safety concerns to the relevant person or department.

• Ensure a safe and healthy working…