Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors’ backing but also by our commitment to foster the growth and success of our people. At Aptia, we’re investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren’t just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

As a Pensions Administrator, you will have the opportunity to develop your technical knowledge within our Atkin Pensions Administration team, while supporting our service delivery to both clients and individual members. This is a great opportunity to learn as part of a small, busy team and develop your pensions knowledge further.

This role will work from the office 5 days a week based in Solihull.

This position will be offered on a 12 month fixed term basis (maternity cover) but there may be opportunities to explore permanent roles elsewhere in the business towards the end of your contract, and internal mobility is highly encouraged.

• A variety of administration activities connected to the running of a pension scheme, including leavers, data changes, setting up benefits into payment, general policyholder enquiries and annual scheme updates
• Performing pensions calculations, with the support of your team, enter pensions data or answer enquiries
• Work within specified timescales and produce quality work within this
• Work as part of a team, collaborating to continuously improve processes and service to clients

• Strong numeracy skills, comfortable working in a numbers based role
• Some experience in pensions administration would be ideal, including knowledge of DB pensions
• GCSE level education with Mathematics and English Language Grade C or above
• Good IT skills, comfortable working with systems and programmes such as MS Office
• Organised with strong attention to detail
• Able to work and collaborate as part of a team
• Able to understand and follow set processes

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.