Premises Officer

BAM UK & Ireland is recruiting an FM Premises Officer/ Site Manager
- Soft Services to join our FM segment and the team based out of The Heights Academy in Solihull. Working 7:00am - 11:00am & 2:00pm - 6:00pm
- Split Shift.

The role is primarily Monday to Friday, with working hours aligned to site requirements. The role is site-based within a school part of a multi-academy trust, with occasional travel required across other Trust sites where needed.

Reporting to the Account Manager, the Premises Officer/Site Manager is responsible for the day-to-day delivery of services on site, ensuring the school runs safely, smoothly and without disruption.

You will be responsible for leading and coordinating all FM services on site, including M&E, building fabric, and caretaker duties. This is a hands-on role ensuring all activities are delivered in line with contractual requirements, service standards and agreed timescales to ensure the site remains safe and compliant. You will also need to liaise with other third party service contractors including catering & cleaning, although you will not be responsible for those operations.

• Manage subcontractor activities on site, ensuring all works are delivered in line with safe systems of work.
• Have keyholding responsibility, including the safe opening and closing of premises and overall site security.
• Take responsibility for Health & Safety compliance, ensuring legislative and organisational requirements for H&S and fire safety are met, including accurate record keeping, near miss reporting, and use of the H&S portal, working with the Trust’s Business Manager and the Trust external health & safety adviser.
• Support safety audits, risk assessments, and related compliance activities in conjunction with Trust representatives.
• Support audit activity, including H&S Audits and Action Plans.
• Develop and maintain effective relationships with key stakeholders, including regular engagement with the School Senior Leadership Team and weekly meetings with documented actions.
• Ensure BAM FM policies, procedures, and standards are consistently implemented and adhered to.
• Ensure contractual repair works are completed in line with SLA requirements, including minor repairs and redecoration.
• Coordinate planned preventative maintenance activities in line with the maintenance schedule.
• Arrange and coordinate reactive maintenance and repair works as required.
• Coordinate activities where multiple contractors or trades are involved, including permit to work processes where required.
• Monitor and make minor adjustments to the BMS system to ensure optimal performance for the client, including monthly meter readings and data uploads in line with client processes.
• Manage site waste processes, ensuring correct segregation, compliance with guidelines, and escalation of issues where required.
• Maintain site presentation, including litter control, bin management, and general external cleanliness, including oversight of weed control and winter gritting arrangements.
• Receive and coordinate deliveries (both for BAM and school), ensuring appropriate distribution across the site.
• Carry out general site duties as required, including portering tasks such as mail delivery and movement of furniture and equipment.
• Support emergency response tasks.
• Support procurement activities by obtaining quotations and raising purchase requests in line with agreed processes.
• Provide input into contract performance and reporting, ensuring accurate site-level information is captured and shared.
• Maintain accurate contract administration records and site documentation.
• Undertake any reasonable duties required to support the effective operation of the contract.
• Support a school, where relevant,…