Aftersales Advisor KIA

Allen Motor Group are currently looking to employ an Aftersales Advisor to join our KIA dealership in Solihull. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have.

This position is offered on a full‑time permanent basis, with a 46.33 hour working week Monday – Friday and one in three Saturdays. The basic salary is £30,620.42 with an on‑target earnings of £33,500, reporting to the Aftersales Manager.

• Updating customers on their vehicle and any potential work that needs to be done
• Ensuring all recorded information is accurate and stored correctly
• Booking vehicles into the workshop
• Achieving set performance targets by upselling products
• Ensuring adherence to all GDPR guidelines

• Excellent organisational and administrative skills
• A full UK driving licence
• Great attention to detail
• A background in customer service would be highly advantageous
• Experience using computer software systems

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, at no cost to yourself
• £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group

We drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.