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Customer Resolution Specialist - Complaints & Compliance

Job in Metropolitan Borough of Solihull, Solihull, West Midlands, B91, England, UK
Listing for: BNP Paribas Personal Finance Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 34000 GBP Yearly GBP 25000.00 34000.00 YEAR
Job Description & How to Apply Below

BNP Paribas Personal Finance Group in Solihull is seeking a Customer Resolution Professional to provide personalised, customer-centric support while complying with FCA, DISP and Consumer Duty standards. You will resolve complex issues, maintain accurate records across digital channels, and participate in training to achieve Competent status within our training and competence scheme.

The hybrid working model supports collaboration with colleagues and prioritises care, professionalism, and

This role, Customer Resolution Specialist
- Complaints & Compliance at BNP Paribas Personal Finance Group, could be your next opportunity.

Are you ready to take on the Customer Resolution Specialist
- Complaints & Compliance role at BNP Paribas Personal Finance Group?

We would love to welcome a new Customer Resolution Specialist
- Complaints & Compliance to our organisation in Metropolitan Borough of Solihull, England, United Kingdom.

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