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Hybrid Customer Service Specialist — End-to-End

Job in Metropolitan Borough of Solihull, Solihull, West Midlands, B91, England, UK
Listing for: BNP Paribas Personal Finance Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 29000 GBP Yearly GBP 23000.00 29000.00 YEAR
Job Description & How to Apply Below

BNP Paribas Personal Finance Group is seeking a Customer Service Professional in Solihull for a full-time, permanent hybrid role. You will interact with customers, dealers, and brokers daily via multiple channels, handling arrears cases with care while aiming for first-contact resolutions.

The role requires GCSE-level education with English and Maths, plus training in Service View and Tallyman, and strong data interpretation skills.

This is a genuine opening to take on the Hybrid Customer Service Specialist — End-to-End Support role at BNP Paribas Personal Finance Group.

This is an excellent position to take on the Hybrid Customer Service Specialist — End-to-End Support role at BNP Paribas Personal Finance Group.

As a Hybrid Customer Service Specialist — End-to-End Support, you will play an important part at BNP Paribas Personal Finance Group in Metropolitan Borough of Solihull, England, United Kingdom.

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