Customer Insight & Experience Specialist
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Confidential is seeking a Customer Experience Coordinator to turn customer feedback into meaningful change across the business. The role focuses on ownership of feedback programmes, trend analysis, and producing reports that drive service improvements.
You will collaborate with multiple departments and stakeholders to enhance customer journeys and outcomes. The ideal candidate will have CX or customer insight experience, strong analytical abilities, and excellent communication to present
This is a great opening to take on the Customer Insight & Experience Specialist role at Confidential.
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This posting is for the Customer Insight & Experience Specialist role at Confidential, based in Shirley, England, United Kingdom.
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