Assistant Training Manager

The assistant trainer will support delivering engaging and effective training to new and existing employees, ensuring they have the knowledge, skills and confidence to perform their roles successfully. The role will support employee inductions, system training, process improvements and ongoing development across the business. Working closely with departmental managers, the assistant trainer will identify training needs, develop training materials and provide practical support to employees, helping to improve consistency, productivity and service standards.

Key Responsibilities

Deliver structured induction programmes for all new employees.

Provide hands-on training and support on internal systems and software.

Assist new starters during their onboarding period, ensuring they become competent and confident in their role.

Deliver one-to-one and group training sessions across different departments.

Produce and maintain training guides, manuals, videos and other learning resources.

Monitor trainee progress and provide constructive feedback.

Work with managers to identify individual and departmental training needs