Customer Attributes Engineer - NVH & Vehicle Refinement

Position: Customer Attributes Engineer - NVH & Vehicle Refinement
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Position Title:

Vehicle Refinement Engineer (NVH, Squeak & Rattle, Water Ingress)

Contract:

10 Month Contract

Location:

Solihull

Overview

An exciting opportunity has arisen for a Vehicle Refinement Engineer to join a leading automotive engineering team focused on delivering world-class vehicle quality and customer experience.

This role sits within the Attributes Refinement Group, a critical function responsible for shaping the NVH (Noise, Vibration & Harshness) performance and overall refinement of vehicles from concept through to customer delivery.

You will play a key role in ensuring vehicles meet the highest standards for Squeak & Rattle (S&R) and Water & Air Ingress, directly impacting customer satisfaction and brand perception.

The Role

As a Vehicle Refinement Engineer, you will work across the full vehicle lifecycle - from early concept development through launch and into in-service performance.

You will:

Define and deliver vehicle refinement targets across multiple programmes
Conduct whole-vehicle testing, identifying and diagnosing issues
Lead root cause investigations and drive robust, permanent solutions
Work cross-functionally with Design, Manufacturing, Supplier Quality, and Programme teams
Use data-driven analysis to resolve issues arising from:
Manufacturing
Fleet and durability testing
Warranty returns and IQS data

This is a highly visible role where your work will directly influence the customer experience, ensuring vehicles are free from unwanted noise and ingress issues.

Key Responsibilities

Lead resolution of Squeak & Rattle and water ingress issues across vehicle programmes
Apply structured problem-solving methodologies (8D, RCA, etc.) to identify root causes
Analyse complex datasets and translate findings into actionable engineering solutions
Drive issue resolution through cross-functional teams and supplier engagement
Support vehicle testing activities and validation programmes
Present findings and recommendations to senior stakeholders
Contribute to continuous improvement of vehicle refinement and quality standards

Skills & Experience

Essential

Proven experience in automotive engineering, ideally within NVH or vehicle refinement
Strong problem-solving capability using tools such as:
8D
Root Cause Analysis
Fishbone, FTA, 5 Whys, PDCA
Ability to lead cross-functional teams to deliver solutions
Experience analysing data and driving clear, evidence-based decisions
Strong communication and stakeholder management skills
Ability to work independently in a fast-paced environment
Full UK driving licence

Desirable

Knowledge of Squeak & Rattle or Water/Air Ingress
Understanding of automotive manufacturing processes

Experience with vehicle testing and validation
Intermediate skills in Excel and Power Point

Personal Profile

We're looking for someone who:

Is proactive, driven, and solution-focused
Has a strong growth mindset and willingness to learn
Can confidently influence and engage stakeholders at all levels
Works collaboratively and thrives in a cross-functional environment
Is passionate about delivering high-quality customer experiences

Why Apply?

Work on cutting-edge vehicle programmes within a leading automotive environment
Directly impact vehicle quality and customer satisfaction
Collaborate with industry experts across engineering, manufacturing, and suppliers
Opportunity to develop within a high-profile and technically challenging role