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Relations Specialist

Job in Metropolitan Borough of Solihull, Solihull, West Midlands, B91, England, UK
Listing for: Paragon Banking Group PLC
Full Time position
Listed on 2026-10-15
Job specializations:
  • HR/Recruitment
    HR Generalist / Talent Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 42000 - 54000 GBP Yearly GBP 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Let’s grow together! A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re a People Relations Specialist looking for an opportunity to grow in a friendly environment, we’re looking for you!

About

The Role

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re a People Relations Specialist looking for an opportunity to grow in a friendly environment, we’re looking for you!

We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together …

What You’ll Be Doing
  • Coach People Managers on complex employee relations matters, including conduct, performance and absence, enabling them to lead their teams confidently.
  • Manage high-risk and sensitive employee relations cases, including disciplinary, grievance and whistleblowing matters, from investigation and hearing through to outcome.
  • Support People Managers to address conduct and performance concerns proactively and consistently.
  • Advise on complex health-related matters, including welfare meetings and medical referrals.
  • Work closely with Occupational Health and external providers to identify appropriate adjustments and support effective returns to work.
  • Partner with the HR team to develop and implement clear, practical policies, procedures and letters aligned with employment legislation and best practice.
  • Keep up to date with employment law and best practice, sharing knowledge and delivering training to colleagues.
  • Analyse employee relations data to identify trends and recommend targeted interventions that improve retention and engagement.
What you’ll bring to the team Essential
  • Proven experience managing a varied employee relations caseload, with sound knowledge of UK employment legislation and HR best practice.
  • The ability to provide People Managers with clear, practical and commercially balanced advice on complex employee relations matters.
  • Confidence in handling sensitive and challenging conversations with empathy, professionalism and sound judgement.
  • Strong written and verbal communication skills, with the ability to produce clear, accurate and appropriate case documentation.
  • Strong organisational skills, with the ability to manage competing priorities while maintaining quality and attention to detail.
  • Analytical skills, with the ability to interpret employee relations data, identify trends and recommend appropriate action.
  • A valid UK driving licence, as travel to other Paragon offices will be required.
  • Experience supporting organisational change
Desirable
  • CIPD Level 5 qualification or above, or equivalent relevant experience.
  • Experience working in a regulated or financial services environment.
  • Experience using employee relations data to inform improvements, training or preventative interventions.

At Paragon, we value diversity and we’re excited to hear from passionate individuals like you!

Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship.

Working hours

37.5 hours per week, hybrid working, Monday to Friday 08:30 - 17:00 (1 hour lunch). 2 days minimum per week in the office and could be more dependent upon business needs.

Inclusion

As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us…

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