IT Operations Manager

IT Operations Manager

£50,000 - £60,000 per annum

Solihull

Permanent

Full-Time

We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever-expanding team.

Are you ready to work for one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe?

Then Join our Whale Family!

We are seeking an individual to take ownership of the organisation’s entire IT infrastructure, ensuring robust systems, secure infrastructure, and the effective delivery of technology that supports business operations. You will work closely with the Group IT Director and senior leaders across Whale to assist in the delivery of Whale’s IT roadmap while managing day-to-day infrastructure, projects, and external suppliers.

You will be working in the IT Department 5 days a week in the office in Solihull, with some potential travel to other UK sites. Some of the duties are
- * Manage daily IT operations, including servers, networks, cloud services, and end-user support

* Ensure high availability, performance, and security of IT systems

* Lead, mentor, and evaluate IT operations and IT support personnel

* Develop and enforce IT policies, procedures, and best practices

* Monitor systems, manage incident response, and oversee problem resolution

* Plan and manage system upgrades, patches, and maintenance

* Coordinate disaster recovery and business continuity planning including daily backups

* Manage vendors, contracts, and service-level agreements (SLAs)

* Collaborate with cybersecurity, development, and business teams

* Track KPIs, prepare reports, and optimize operational efficiency

* Manage IT budgets and resource allocation

If this sounds good to you and you feel you have the relevant skills and experience then apply today because not only will you be joining an expanding, enthusiastic and proactive company where no two days are the same, we also have some wonderful benefits on offer.

What are the benefits?

* One off £500 per annum holiday bonus when you take 5 days off in one block

* Bonus scheme based on the performance of the company

* Private medical insurance (BUPA)

* Competitive Company Pension Scheme

* Secure employment with a longstanding supportive business with opportunity for advancement

* Annual pay reviews

* 25 days holiday (plus statutory days) per calendar year – 5 days more than the legal requirement

 * £500 Referral Scheme

* Death in service for employees

* Employee assistance programme – offering free wellbeing (mental and physical) and financial advice and support which offers access for you your partner and children under 18 for a Digital GP

* Employee discount scheme including restaurants, holidays, retail vouchers and more

* Cycle to work scheme

* Full training, equipment and PPE provided

* Long service awards

* Free parking