Dutch Client Services Executive

Location: Solihull
Start date: Flexible

The Lounge team is growing!

We are looking for a Dutch Client Services Executive to join our rapidly growing business. Since 2015 Lounge has grown from an eCommerce underwear brand designed to bless women with Comfort Made Sexy, into an Omnichannel modern fashion house inspired to make a woman feel empowered, beautiful, sexy, and comfortable in one’s skin.

During this growth, our Brand has built out 11 departments that underpin all that Lounge stands for and endeavours to be. As a Dutch Language Executive you will help the Client Services Team continually deliver high-quality customer experience to all of our Dutch-speaking customers around the world.

We are looking for an enthusiastic individual who is eager to learn, grow, and make an impact in a fast-growing team. If you're excited about starting your journey with Lounge and helping us elevate the brand to the next level, this role is for you.

• Work within our world-class Client Services Team.
• Liaise with our Dutch Loungers and customer base
• Ensure that our Dutch customers' queries are responded to in their native language.
• Proof our Dutch-translated website.

• Are passionate about customer experience, with a desire to learn, grow and succeed.
• Have experience in fashion.
• Have a fine eye for detail and are a great multitasker.
• Are extremely confident with technology and are computer literate.
• Are confident in writing professional communications with excellent grammar and on-brand terminology.
• Have knowledge around consumer behaviour.
• Are fluent in Dutch reading and writing.

Here at Lounge we value collaboration, so we all work from the office 4 days out of 5. Our HQ is based in Solihull, Birmingham.