Desk Lead: Team Coach Impact Troubleshooting
Listed on 2026-10-13
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IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
ASSA ABLOY Biosite in Solihull is seeking a Support Desk Supervisor to lead a team of around 10 professionals, ensuring high-quality support services. You will oversee ticket queues, SLAs, and escalations while staying hands-on with technical troubleshooting and customer issues.
The role requires strong leadership, exceptional communication, and the ability to drive continuous improvement across processes and team capability. Salesforce/Service Now experience is advantageous.
Are you ready to take on the Support Desk Lead:
Team Coach & High-Impact Troubleshooting role at ASSA ABLOY?
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Metropolitan Borough of Solihull, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
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