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SaaS Operations & Incident Specialist; Hybrid

Job in Metropolitan Borough of Solihull, Solihull, West Midlands, B91, England, UK
Listing for: Phoebus Software Limited
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Specialist, IT Support, Business Continuity
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Phoebus Software Ltd is seeking an Operations Support Engineer to ensure service delivery for clients of our financial technology SaaS platform. You will manage incident response, stakeholder communications and continuous service improvements across production environments.

Based in Solihull with hybrid working, you will collaborate with engineering, product and client teams to ensure performance, resilience and client satisfaction while balancing budgets and contractual obligations.

Our organisation is growing, and we are hiring a SaaS Operations & Incident Specialist (Hybrid) in Metropolitan Borough of Solihull, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the SaaS Operations & Incident Specialist (Hybrid) role in the description above.

We appreciate your interest in this position.

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