Service Management Analyst: Lead Incident & CSI
Listed on 2026-10-11
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IT/Tech
IT Support, Systems Analyst, IT Business Analyst
Correla is seeking a Service Management Analyst in the United Kingdom to coordinate Major Incident activities, support on-call incident handling, and produce clear communications. You will support MIRs, action tracking, and service reporting to drive improvements and governance.
A strong ITIL foundation and Service Now proficiency are essential. The role offers exposure to CSI initiatives and relationships with multiple customers and technical teams, with a focus on delivering reliable,
Our team is growing, and we are hiring a Service Management Analyst:
Lead Incident & CSI in Metropolitan Borough of Solihull, England, United Kingdom.
Join Correla and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Service Management Analyst:
Lead Incident & CSI role at Correla, based in Metropolitan Borough of Solihull, England, United Kingdom.
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