Customer-Centric Service Delivery Manager; Hybrid
Listed on 2026-10-14
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IT/Tech
IT Project Manager, Systems Engineer
ECS Resource Group in Solihull is seeking a customer-focused Service Delivery Manager to own day-to-day service performance and relationships with B2B clients.
The role covers IT infrastructure, networking and managed services, with a hybrid work pattern (3 days in the office) and flexible core hours. You will lead service reviews, report on SLAs and drive service improvements. You will work closely with technical, sales and delivery teams to deliver the right outcomes for customers.
We are currently recruiting a Customer-Centric Service Delivery Manager (Hybrid) for our team in Metropolitan Borough of Solihull, England, United Kingdom.
The Customer-Centric Service Delivery Manager (Hybrid) role at ECS Resource Group is now open for applications in Metropolitan Borough of Solihull, England, United Kingdom.
Join us at ECS Resource Group as our next Customer-Centric Service Delivery Manager (Hybrid) in Metropolitan Borough of Solihull, England, United Kingdom.
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