Desk Lead: Team Coach Impact Troubleshooting
Listed on 2026-10-26
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
ASSA ABLOY Biosite in Solihull is seeking a Support Desk Supervisor to lead a team of around 10 professionals, ensuring high-quality support services. You will oversee ticket queues, SLAs, and escalations while staying hands-on with technical troubleshooting and customer issues.
The role requires strong leadership, exceptional communication, and the ability to drive continuous improvement across processes and team capability. Salesforce/Service Now experience is advantageous.
Join us at ASSA ABLOY as our next Support Desk Lead:
Team Coach & High-Impact Troubleshooting in Metropolitan Borough of Solihull, England, United Kingdom.
Join ASSA ABLOY and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Support Desk Lead:
Team Coach & High-Impact Troubleshooting role at ASSA ABLOY, based in Metropolitan Borough of Solihull, England, United Kingdom.
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