Desk Supervisor: Lead, Resolve
Listed on 2026-10-11
-
Management
ASSA ABLOY Group in Solihull is seeking a Head of Professional Services to lead a team of about 10 support professionals, ensuring efficient, high-quality support for our customers. You will manage day-to-day operations, including ticket queues, service levels and escalations, while remaining hands-on with technical troubleshooting.
You will drive continuous improvement, develop the team and help ensure an excellent customer experience, working with 3rd Line Support, Product, Development,
We would love to welcome a new Support Desk Supervisor:
Lead, Resolve & Improve to our organisation in Metropolitan Borough of Solihull, England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Support Desk Supervisor:
Lead, Resolve & Improve role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).