Communications Administrator

Xoserve is the UK gas industry’s Central Data Services Provider, playing a critical role in supporting the safe, efficient and reliable operation of Britain’s gas market. It provides a single, trusted source of industry data and services for gas suppliers, shippers and transporters, ensuring information is accurate, secure, and consistently shared across the sector. By managing the central gas register and providing insight on gas flows across the network, Xoserve helps the industry balance supply and demand and supports effective market processes that benefit consumers.

As the energy system transitions, Xoserve is committed to enabling affordable, accessible decarbonisation by supporting the integration of green gas and biomethane into the UK’s energy mix. Xoserve is an equal employment opportunity employer, and we are building a diverse, inclusive, and authentic workplace for everyone.

To provide administrative, co-ordination and communications support across Xoserve's Communications & Engagement team.

The role supports the planning, organisation and delivery of communications activity, helping to ensure communications are timely, well presented, accurately distributed and aligned to Xoserve's brand standards.

This is a varied role providing practical support across internal communications, external communications, digital content, stakeholder activity and team administration.

• Coordinate and monitor the team inboxes, responding to routine enquiries and directing requests appropriately.
• Maintain team planners, content calendars and communication schedules.
• Support the organisation and administration of team meetings and activities.
• Maintain communications content libraries and shared resources.

• Support the preparation, distribution and publication of internal and external communications.
• Proofread communications materials, presentations and publications.
• Assist with formatting, branding and quality assurance of communications outputs.
• Support the delivery of newsletters, updates and communication campaigns.

• Upload and maintain content across digital channels, including SharePoint, the Xoserve website and Business Plan Portal.
• Support the coordination of Linked In content and other digital communications activity.
• Assist with maintaining communication templates and branded assets.
• Help coordinate the production of publications, presentations and visual communication materials.

• Support the delivery of internal and external events, including invitations, registrations and logistics.
• Assist with stakeholder and colleague communication activity where required.
• Coordinate meeting arrangements and support materials.

• Support monitoring of industry, stakeholder and media activity.
• Assist with reporting, communications metrics and data collection.
• Maintain photo, video and communications asset libraries.
• Coordinate photography, videography and other communications supplier activity as required.

• Excellent written and verbal communication skills.
• Strong proofreading skills with excellent attention to detail and accuracy.
• Experience preparing and distributing professional communications.
• Strong organisational skills with the ability to manage multiple priorities and deadlines effectively.
• Experience coordinating inboxes, calendars, meetings or events.
• Proficiency in Microsoft 365, including Outlook, Teams, Word, PowerPoint and Excel.
• A collaborative approach, with the ability to build positive working relationships across teams.
• Proactive, reliable and able to work independently as well as part of a team.
• Flexible and adaptable, with the ability to…