Supplier Quality Engineer; SQE

Position: Supplier Quality Engineer (SQE)
We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role The Supplier Quality Engineer (SQE) is responsible for the day-to-day operational management of supplier quality performance within Norton Motorcycles' manufacturing environment. Acting as the primary interface between the Supplier Quality and Plant Quality functions, you will ensure supplier-related quality concerns are effectively contained, investigated, communicated, and resolved to minimise disruption to production.

Working closely with Engineering, Manufacturing, Purchasing and suppliers, you will drive supplier accountability through structured problem-solving, robust KPI reporting, and continuous improvement activities. This role is critical in maintaining supplier quality performance, reducing production downtime, and ensuring compliance with Norton Motorcycles' quality standards and recognised automotive quality systems.

Duties/Responsibilities Act as the primary operational contact for supplier quality issues affecting manufacturing

Manage supplier non-conformances from identification through to effective containment, corrective action, verification and closure

Coordinate containment activities to minimise production disruption and protect product quality

Lead supplier root cause investigations using recognised methodologies including 8D, 5 Why and Ishikawa Monitor and drive supplier corrective actions to ensure timely and effective resolution

Maintain accurate supplier quality records, documentation and issue tracking systems

Develop and maintain supplier quality KPI dashboards and performance reporting

Analyse supplier performance data to identify recurring issues, trends and improvement opportunities

Support Supplier Quality Development activities by providing operational performance feedback and issue escalation

Work closely with Plant Quality, Manufacturing, Engineering and Purchasing to ensure alignment on supplier quality performance

Participate in production quality reviews, supplier meetings and cross-functional improvement activities

Support supplier visits, investigations and quality reviews where required

Ensure supplier quality activities comply with IATF 16949, ISO 9001 and Norton Motorcycles quality standards

Promote a culture of continuous improvement throughout the supplier quality process

Support internal and external quality audits relating to supplier performance

Requirements

Essential HNC/HND or Degree in Mechanical Engineering, Manufacturing Engineering, Automotive Engineering, Quality Engineering or a related engineering discipline, or equivalent industry experience

Minimum of three years' experience within Supplier Quality, Manufacturing Quality or a similar automotive quality role Experience working within an automotive or high-volume manufacturing environment

Working knowledge of IATF 16949 and ISO 9001 Quality Management…