Team Leader, Retail

Place of work Balsall Common, West Midlands (County)

Contract type Permanent, full-time -

Salary £13.07 per hour

A Team Leader provides on-the-floor leadership and operational support within a retail, logistics, or hospitality environment, ensuring the team performs to the highest standard. Responsibilities include supervising team members, delegating tasks efficiently, monitoring performance against targets, and stepping in to resolve issues as they arise. The Team Leader acts as a point of escalation for customer or operational concerns and supports management with staff briefings, training, and performance reviews.

The role requires strong organisational skills, clear communication, and the confidence to lead by example in a hands‑on environment. Prior experience in a similar supervisory position is generally expected, along with a track record of motivating colleagues and maintaining quality standards. This is an excellent step‑up role for individuals looking to develop their leadership capabilities within a structured and supportive team environment.

This is a fantastic opportunity to join a respected retail organisation with a genuine commitment to its people, offering a supportive environment where your contribution is valued and your career can grow.