Sales Advisor

Sales Advisor

£26,000 - £28,000

Solihull

Due to expansion, our client are looking for a Sales Advisor to join their team, and as they continue to grow from strength to strength.

What we offer:

* A great place to work with a friendly and welcoming team

* Competitive salary package.

* Paid Training

* Employee assistance program.

* Competitive holiday allowances with the option to buy holiday.

Job Description

As a Sales Advisor you will work closely alongside their showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers’ requirements.

The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform.

Additional responsibilities

* Answering incoming sales calls

* Supporting the Sales Manager

* Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service

* Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors

* Updating the CRM system with relevant client information and daily activity

* Arranging samples to be dispatched

* Problem resolution

* Handle customer complaints

* Guide the sales team in closing sales

Skills required

* Experience in a sales environment

* Experience in the luxury goods market (desirable)

* Knowledge of interiors (desirable)

* Extremely well organised and able to prioritise tasks

* Enthusiastic and hands on – this is a busy, fast-paced company

* Self-motivated with the ability to inspire those around you

* Strong customer focus

* Excellent communicator

* Minimum of 2 years sales experience

If the role as Sales Advisor sounds of interest to you please do email Sophie