Commercial & Internal Sales Coordinator

Position: Commercial & Internal Sales Coordinator
An established and growing air and ocean freight forwarding business is seeking a commercially driven Commercial & Internal Sales Coordinator to strengthen its UK sales function and support international growth.

This role is ideal for someone with freight forwarding experience who understands market rates, thrives on follow-up activity, and can convert opportunities into secured business.

Key Responsibilities

Pricing & Quotation Management

* Liaise with UK customers and overseas agents to provide competitive pricing solutions.

* Prepare and issue accurate air and ocean freight quotations.

* Proactively follow up on quotes to maximise conversion rates.

* Obtain up-to-date market rates from shipping lines, airlines, and overseas partners.

* Update internal systems with current market pricing.

Sales & Business Development

* Proactively source new leads via phone and email.

* Follow up on leads passed from Business Development Managers.

* Convert enquiries into active trading accounts.

* Identify upselling and cross-selling opportunities within existing accounts.

Account Management

* Develop and nurture long-term client relationships.

* Act as a key commercial contact for both UK and international stakeholders.

Operational & Internal Coordination

* Liaise with internal operational teams to ensure seamless cargo movements

* Source supplier costs for the operations team when required.

* Provide internal commercial support once business is secured.

CRM & Reporting

* Maintain accurate records of all sales activity within the CRM system.

* Manage pipeline visibility and reporting.

The Ideal Candidate

* Proven experience within air and ocean freight forwarding and a strong understanding of shipping line and airline rate structures.

* Commercially minded with a proactive sales approach.

* Confident communicator with UK customers and overseas agents.

* Experience using CRM systems and freight software.

What’s on Offer

* Opportunity to join a growing freight business with international reach.

* A commercially focused role with real earning and progression potential.

* Long-term career development within freight forwarding.

If you have freight forwarding experience and are looking to move into a commercially focused internal sales role with progression, this could be an excellent next step