Account Manager

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Siemens Digital Industries Software is seeking a driven, commercially astute Account Manager to play a foundational role in establishing and scaling our Inside Sales function within the UK. This position centres on account management, value realization and strategic expansion within established, mid-sized accounts. These are accounts where existing software revenue is critical to our business, and where driving retention and steady growth requires a dedicated, inside-led coverage model.

You will act as the commercial point-of-contact for your assigned account portfolio—owning retention, protecting subscription revenues, identifying cross-sell and upsell expansion opportunities, and ensuring our customers continually extract maximum value from the Siemens Xcelerator portfolio.

• Portfolio Management & Account Planning:
  Own and manage a defined portfolio of mid-sized accounts. Develop scalable account strategies to secure renewals, prevent churn, map and execute expansion opportunities.
• Commercial Renewal & Retention:
  Drive the end-to-end commercial renewal lifecycle for your assigned accounts, negotiating agreements, protecting existing revenue streams, and minimizing attrition.
• Expansion & Growth (Value-Driven Selling):
  Identify and close cross-sell and upsell opportunities within your install base by understanding customer processes, engineering challenges, and aligning with the Siemens product digital threads.
• Customer Engagement & Relationship Building:
  Serve as the commercial point of contact for your accounts. Whilst primarily an Inside Sales role, leveraging digital channels, phone, and video collaboration, you will also on occasion visit larger customers face to face to build and maintain the strongest engagement.
• Value Realization & Adoption Coordination:
  Partner closely with Customer Support, Pre-sales, Services and other internal Siemens specialised teams to ensure customers are adopting and deriving measurable business value from their Siemens software investments.
• Pipeline & Forecast Accuracy:
  Maintain disciplined pipeline hygiene, accurate forecasting, and CRM updates (Siemens standard processes) to ensure clear visibility into renewal and growth trajectories.

• Proven commercial experience in inside sales, business development, account management, customer success, or renewal sales—ideally within B2B enterprise software, SaaS, or high-tech manufacturing/PLM domains.
• Demonstrated success in managing, retaining, and growing an existing customer install base.
• Strong negotiation, contract handling, and closing skills. Familiarity with software licensing models is a distinct advantage.
• Excellent verbal and written communication skills; able to build rapport quickly and articulate business value to engineering, business and IT stakeholders via virtual channels.
• Comfortable operating in a newly established team environment where processes are evolving, and self-starter initiative is…