Senior Sensory Lab Coordinator

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestle USA, we're all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee Mate, in 97% of U.S. households, we have a unique opportunity to be there for every moment in our consumers' lives.

Joining Nestle means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status‑quo, embrace risk‑taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

The Senior Sensory Lab Technician leads the organization, implementation, and maintenance of Sensory Lab programs and documentation, creating a safe and efficient workspace in which team members can complete sensory tests with excellence. This individual also oversees sample management and is the main point of contact for Sensory Technicians and Specialists during sensory test execution. Beyond the local work environment, the Senior Sensory Lab Technician assists in driving initiatives for continuous improvement of sensory lab practices across the global R&D Food organization.

• Responsible for sensory laboratory:
  • Implement good laboratory practices and safe laboratory behavior, ensuring compliance with all relevant Nestlé standards.
  • Implement and monitor maintenance programs to ensure sensory equipment and facilities are clean, organized, operational, and properly calibrated.
  • Maintain inventory of sensory lab materials, and order supplies as needed to ensure sensory lab operational continuity.
  • Maintain and create relevant documentation for sensory lab procedures and best practices.
  • Ensure adequate utilization of the sensory lab operational budget.
  • Assist the Sensory & Product Experience Manager in driving initiatives to evolve sensory lab practices.
• Support Sensory Tests & Trainings:
  • Manage sensory product reception, storage, inventory, and disposal in collaboration with clients and laboratory staff.
  • Assist Sensory Specialists with test creation in sensory software and launch respective IT sessions.
  • Coordinate panel instructions with Sensory Specialists and Technicians before, during, and after sensory studies.
  • Assist Specialists with sensory training, sensory glossary development, and other sensory‑related activities as required.
  • Assist Sensory Specialists with the coordination and execution of training activities for employees.
• Assist Sensory Panel Management:
  • Work closely with internal and external cross‑functional teams to facilitate contractor recruitment activities and agency management.
  • Work with IT to set up equipment for new sensory panelists.
  • Oversee contractor time management to ensure adequate resource allocation.
  • Prepare monthly reports on resource utilization for services provided to relevant business partners.

• Bachelor's degree in food science or related field required.
• College‑level sensory science coursework required.
• At least 2 years of experience in a laboratory environment is preferred, either in an academic or professional setting. Sensory lab experience is a plus.
• Software knowledge:
  Microsoft Excel, Word, PowerPoint, and Outlook. Proficiency in sensory software is a plus.
• Strong problem‑solving and change‑management capabilities.
• Strong written and oral communication skills.
• Strong organizational skills.
• Experience driving initiatives to successful completion.
• Track record of working effectively in a team environment.
• Flexible work hours, as required by the business.
• Able to travel locally.
• A collaborative attitude; enjoys working with, learning from, and sharing knowledge with others.

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you are at the forefront of our minds as we recruit top talent to join Nestlé. The skills you have…