Systems Analyst

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Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between.

That same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging.

Be Connected.
Be Valued.
Be You. We hope you’ll consider joining our team.

• Responsible for the implementation, maintenance, and support of the company computing environment.
• May work closely with first-tier support staff to solve system problems and ensure smooth integration of all systems in the environment.
• Prepare documentation that will assist in the maintenance and recovery of the systems.
• Serve as an internal consultant to developers, assisting them in server support, security, and other development issues.
• Intermediate level administration of all enterprise LAN systems, including installation, configuration, upgrading, troubleshooting, and supporting both server hardware and software, as well as desktop hardware and software.
• Develop close working team-based relationship with Technical Architects and other Systems Administrators to enable efficient management of solutions.
• Participate at an intermediate level in the logical and physical design of systems architecture services.
• Develop operational standards.
• Build and monitor servers, maintaining the environment and applications at an intermediate level as required.
• Validate and install Windows operating systems to ensure the currency and supportability of the computing environment.
• Implement operating systems and applications patches and service releases as required.
• Implement 3rd party and custom developed applications as required.
• Provide intermediate level technical support to customers and developers during the design and coding of applications.
• Diagnose server operation problems and work with hardware support vendor to coordinate server repair.
• Demonstrate ability to understand customer plans, problems, processes and requirements.
• Off‑hours support, as necessary.

• Bachelor’s degree in Business Administration or Computer Science or equivalent experience.
• 4+ years of hands‑on experience in Windows operating systems administration, particularly Cluster Server support, security, remote monitoring and support, replication, quota limits, desktop integration, data recovery and system backup.
• 2+ years of experience with network protocols and directory services such as TCP/IP, LDAP, Active Directory.
• 2+ years of experience with hardware server platforms such as HPE.
• Familiar with UNIX or Linux operating systems.
• Strong orientation in at least two of the following skill sets:
• Windows O/S, VMS
• Internet Information Server, TCP/IP, SMTP, IMAP, MAPI, POP3, LDAP, IMAP4, HTTP, HTTPS, Microsoft Exchange/Outlook or comparable e‑mail solution.
• Windows directory (Active Directory) and domain model, Security and authentication model services, Web and database services, Media services, Communication (VPN, RAS, Radius).
• Clustering architecture and distributed client connections over multiple servers (e.g., MSCS). Administrative exposure to Server hardware platforms, such as HPE.
• Extensive knowledge of one of the following database platforms:
  Microsoft SQL Server, Oracle.
• Specific Database skills in:
  Database Set Up and troubleshooting, Stored Procedures, Triggers, Functions, High Availability (Clustering, Mirroring, Log Shipping, Backup and Recovery).
• Proficiency in scripting languages such as Power Shell,…