Veterinary Receptionist

Solon Veterinary Hospital is dedicated to providing compassionate, high-quality medical care for small animals in the Solon community. We are proud to be an AAHA-accredited practice, a designation reflecting our unwavering commitment to the highest standards of veterinary excellence. If you are seeking a career environment where quality medicine is the foundation of patient care and where you can immediately step into a supportive culture, this opportunity in Solon, Ohio, is waiting for you.

Our hospital understands that you do your best work when you feel supported and valued. As part of a strong network of veterinary practices, you benefit from a culture that emphasizes professional growth and stability. We invest in our teammates through structured programs designed to help you achieve your career goals, whether that involves pursuing credentialing as a veterinary technician or moving into a leadership role.

You will be joining a team committed to mutual respect and continuous education, ensuring that every teammate has the resources needed to succeed.

Because Solon Veterinary Hospital focuses exclusively on small animal medicine, you will have the opportunity to hone your clinical skills in a focused environment. Our commitment to AAHA standards means that you are working with protocols designed for superior patient outcomes, utilizing advanced diagnostics and treatment methods. Furthermore, when complex medical cases arise, you will have access to a broader network of internal specialty consultants and educational programs, ensuring that you can confidently provide the highest level of care to your patients.

Located just southeast of Cleveland, Solon is consistently recognized as one of Ohio’s premier residential communities. This area offers an exceptional quality of life, known for its outstanding parks, green spaces, and nationally recognized public school system. You will find that Solon provides a perfect blend of suburban tranquility and easy access to the metropolitan amenities of Cleveland, including professional sports, world-class dining, and extensive cultural opportunities, making it an ideal place to live and practice veterinary medicine.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our…