Retail Part-Time Assistant Store Manager

# Retail Part-Time Assistant Store Manager Solon - Solon, OH 44139## Overview Salary Range $17.00 Hourly## Description
** Position Overview
** At Malley’s Chocolates, the Assistant Store Manager supports the Store Manager in delivering an exceptional store experience, maintaining operational excellence, and leading a high-performing team. This role is key to creating a welcoming, productive environment that reflects Malley’s values. The Assistant Store Manager leads by example, motivates team members, and ensures smooth day-to-day operations.

--
- ** Key Responsibilities
**** Inspirational Leadership
*** Lead with positivity and integrity, supporting the Store Manager in modeling professional behavior.
* Foster a collaborative and high-energy work environment.
* Recognize individual and team achievements to build morale.
* Encourage team members to take initiative and ownership of their roles.
* Communicate clearly with the team to keep everyone aligned on goals and expectations.
* Support a solution-focused culture by handling challenges constructively.
* Assist in mentoring and developing associates to support internal talent growth.
* Participate in community outreach or local initiatives that enhance the store’s connection to its neighborhood.
** Quality of Work
**** Customer and Associate Interactions
*** Deliver outstanding customer service and coach the team to do the same.
* Build loyalty through empathy, active listening, and professionalism in all interactions.
** Store Presentation
*** Maintain high standards for cleanliness, organization, and visual appeal.
* Monitor store conditions and take initiative to make improvements.
** High Expectations for Team Performance
*** Help set clear performance goals and follow up regularly on progress.
* Provide timely coaching and support to help team members succeed.
** Procedures, Methods, and Product Knowledge
*** Demonstrate strong knowledge of Malley’s operations, policies, and product offerings.
* Train associates in procedures and product knowledge to ensure consistent customer experiences.
* Take an active role in preparing for future leadership opportunities through ongoing learning.
** Results-Driven Focus
*** Assist in tracking store sales and key performance indicators.
* Support the Store Manager in identifying sales trends and opportunities for growth.
* Practice and promote suggestive selling techniques that increase average transaction value.
* Help the team focus on strategies that drive top-line growth and contribute to store profitability.
** Operational Excellence
**** Inventory Management
*** Maintain proper inventory levels and help implement FIFO practices to reduce waste.
* Support regular inventory checks and stock management routines.
** Banking and Accounting
*** Assist with cash handling, register balancing, and deposit preparation with accuracy and accountability.
** Technology Utilization
*** Use store systems effectively and help train team members on technology tools.
* Help troubleshoot technical issues to ensure minimal disruption to operations.
** Autonomy and Initiative
*** Actively take ownership of delegated responsibilities and daily store functions.
* Identify and resolve operational issues proactively.
* Encourage team responsibility and independence in their roles.
** Adaptability and Continuous Improvement
*** Adapt quickly to changes in store procedures or company initiatives.
* Support and contribute to ongoing process improvements and team innovation.
* Promote a flexible, solutions-focused culture among the team.

--
- ** Benefits
* ** Competitive hourly wage
* Opportunities for promotion and career growth
* Health, dental, and vision benefits for full-time positions
* Employee discount on all Malley’s Chocolates
* Paid time off and holiday pay## Qualifications
** Qualifications
* ** 1–2 years of retail experience, with some supervisory or keyholder responsibility preferred.
* Strong leadership and communication skills.
* Customer-first mindset with a commitment to Malley’s high service standards.
* Ability to work independently and collaboratively in a fast-paced environment.
* Basic understanding of retail operations, merchandising, and inventory control.