Director, Non-Commercial National Accounts, Nestlé Professional Solutions

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

Remote, US position. Travel is required for the role, approximately 30%. Preference will be given to applicants who live within a commutable distance to an airport.

The NCNA Director leads strategic direction, growth, and retention of some of Nestlé Professional Solutions most significant corporate business partner relationships. This role oversees a national team of account managers and serves as a key executive liaison, driving enterprise-level initiatives and shaping business strategies that deliver sustainable growth, operational excellence, and brand value across diverse customer channels.

• Set and communicate the vision and strategy for customer account management.
• Lead joint business planning and executive-level business reviews with key partners.
• Oversee proposal development and business cases for new and expanded partnerships.
• Leverage analytics and market intelligence to inform business decisions.

• Cultivate and maintain relationships with C‑suite stakeholders at partner organizations.
• Represent Nestlé Professional Solutions at industry events and in high‑stakes negotiations.

• Identify and capitalize on new business opportunities.
• Oversee expansion of existing partnerships and drive innovation in partnership models.
• Build, mentor, and lead a high‑performing team of account managers.
• Foster a culture of collaboration, accountability, and continuous improvement by embracing NUSA’s new ways of winning—encouraging innovative thinking, agile teamwork, and a relentless focus on delivering value for our partners and customers.

• Partner with senior leaders across marketing, category, digital, finance, and field sales to drive growth.
• Shape and implement initiatives that drive value to the enterprise and key business partners.

• Oversee negotiation and execution of complex, high‑value contracts and national programs.
• Ensure compliance, risk management, and alignment with corporate priorities.

• Establish and monitor KPIs for account management.
• Ensure delivery of revenue, profitability, and customer satisfaction targets.

• Bachelor’s degree required; MBA or advanced degree preferred.
• 10+ years of progressive experience in B2B sales, account management, or general management at Fortune 500 companies, premium/luxury brands, or food & beverage.
• 2+ years of experience leading national account management teams and managing multi‑million‑dollar partnerships.
• Demonstrated success in executive‑level relationship management and complex contract negotiations.
• Advanced financial acumen and experience with P&L responsibility.
• Deep understanding of marketing, operations, finance and competitive strategy.
• Proven ability to lead through ambiguity…