Bank Financial Center Manager

Job Title:

Bank Financial Center Manager

Location:

Somerset, KY

The Financial Center Manager is responsible for the overall management and efficient operation of the assigned Financial Center, aiming to meet or exceed branch profitability goals while providing leadership and training to staff. A strong sales environment should be cultivated.

• Provide exceptional leadership and coaching to direct reports.
• Meet and exceed profitability, loan production, and deposit production goals.
• Develop and maintain customer relationships by calling on prospective customers, identifying prospects, establishing contact methods, and determining suitable products and/or services.
• Conduct sales calls to generate new sales opportunities.
• Assist customers with questions, concerns, and demonstrations of bank products or services.
• Originate and close loans for products including retail consumer, mortgage lending, and small business lending.
• Refer opportunities to ancillary lines of business.
• Originate all types of consumer and business deposit accounts (checking, money market, savings, IRAs, CDs, safe deposit boxes).
• Assist customers with financial transactions.
• Maintain and balance the vault and ATM; provide VIP service to customers and staff.
• Complete required paperwork, reports and forms; demonstrate Interactive Teller Machines to customers.
• Perform general duties to operate a Financial Center (opening/closing, processing night drop, answering calls).
• Participate in community and civic organizations.
• Perform other duties as assigned.

• Bachelor’s degree in Business, Finance, Accounting or equivalent work experience.
• Four (4) years of experience in customer service, cash handling, and/or sales.
• Two (2) years of experience managing the work of others.
• Ability to provide excellent customer service and promote bank products to meet goals.
• Working knowledge of banking policies and regulations; proficiency with Microsoft Office and banking information systems.
• Strong communication, teamwork, attention to detail, and ability to work with minimal supervision.
• Ability to manage time effectively and handle sensitive information.
• Ability to travel to other locations as needed; willingness to work flexible hours, including Saturdays.

• Manual dexterity; ability to handle coins and cash.
• Ability to see details at close range and operate standard office equipment.
• Ability to stand, sit, or lift up to 20 pounds as required.
• Ability to travel to other locations as needed.

• May be required to attend activities outside the bank to stay current with developments and regulatory changes.
• Must comply with Drug Free Workplace Act and Bank Secrecy Act requirements.

• Mid-Senior level

• Full-time

• Finance and Sales
• Industries:
  Banking

Note:

This document describes the general nature and level of work performed by the employee. It is not an exhaustive list of responsibilities, duties, and skills required.

EOE:
We are committed to fair and equal treatment for everyone we employ. We are an Equal Opportunity Employer and value diversity in our workforce.