Retail Assistant Store Manager

Join us as a Retail Assistant Store Manager  are seeking an Assistant Store Manager with a minimum of six months of management experience.

The ideal candidate will be accountable for the day-to-day operations of the store, promoting a positive and productive environment, and leading and developing store employees.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Opens and closes the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
• Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties and tasks for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate Point-of-Sale (POS) systems and common office machines.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Hourly wage: $15.00 to $17.50 per hour.
• Commission structure that pays for every transaction processed.
• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours in the business, with most stores open at 9AM and close at 6PM, and many stores closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment.
• Ability to earn unlimited commission above hourly base rate.
• Vacation: one week of paid vacation after six months of active, full-time service.
• Sick/Personal: 8 hours granted after six months of employment.
• Employee discounts available to all employees on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year).
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.